Majored in Public Administration, obtaining a Bachelor's degree from Rajabhat Suan Sunandha University of Arts.

In 2005 she joined Synovate Thailand as a Marketing and PR Executive.

To widen her personal and professional perspective, she spent a year in New York obtaining a certificate in Advanced English Study from Columbia University Thereafter, rejoined Synovate Ltd. as a Qualitative Researcher. She worked across ranges of research study in both product & service categories from Usage & Attitude, Concept & Packaging test, Desk Research, Ethnography and Online Research.

Professionally trained in interviewing and analysis of ZMET® at TMRC, Khanthiwa has assumed a key role in the TMRC Thailand team.